Kroger part 2

Okay – many of you have commented in on my last post, wanting to know if Kroger had indeed gotten the best of me.

OF COURSE NOT!!!!!

In fact, I’m hurt that you could even suggest such a thing. They caved like a master spelunker. It actually wasn’t even that hard. I called up to the Kroger 1-800 customer service line. Spoke to a lady there, explained my situation, and she added it to my plus card like that.

We talked for a little while and I thought I would share a few things. I asked if there was indeed a limit on how many of these pharmacy coupons you could use. She said that she thought there was a limit of $60 but that the pharmacist could override that. She said that they typically would override it for good customers, such as myself (her words).

Then she started talking about how they have that limit there because some people would just take advantage of things. She said that there shouldn’t be a problem for good, loyal customers such as myself (she said this several times during our conversation).

Then she delivered the money line, which went something like:

“Because you know, some people just use these coupons to get free groceries and that’s just not right”

GOOD! TIMES!

She’s right – free groceries aren’t right – it’s better when they pay you! That happened Friday afternoon – got a whole load of stuff and after coupons, and the buy 10 get $5 off promotion and some of those pharmacy rewards, my total came out to -$0.36. It’s always funny when they’re like “Okay your total is 36 cents” and I have to be like “Uhhhh actually YOU owe ME 36 cents” :-) .

Uhhuh Kroger, you want a piece of ME?

Apparently Kroger does not read my blog in which National City caves (Part 1 and Part 2). I go there today for some deals and also go to pick up a prescription from the pharmacy. I had to have them transfer it over from Meijer where Meijer had only let me use one prescription coupon at a time (good for $20 off a future order). Naturally I had another one in hand.

The pharmacist scanned it (though she looked annoyed about it) and I paid and that was that. Except that I did not get a receipt saying that my Rx Rewards had printed, and my balance remained at $15.49 (from the $20 pharmacy coupon I did a few days ago for a different one). I stop and ask about it.

She then starts babbling lies. First off she says that they don’t print out a separate receipt. I tell her that I’ve seen it. She says they changed the system. I tell her I was just here on Wednesday and it did it. Then she tells me that there is a limit of how many you can do per Kroger card. I say I haven’t heard anything about that – what’s the limit. She makes up “3″. And then just walks away.

Ooooooh Kroger you have not heard the last of this one. I will get my $20 out of you. I called the annoyingly named helpline 1-800-KROGERS but they are closed. But I will be on the case Monday baby.